User data deletion
Roqivo account and personal-data deletion instructions
You can permanently delete your Roqivo account directly from the product. Roqivo does not require you to email support first.
Delete your account from Roqivo
- Sign in to Roqivo.
- Open Settings.
- Scroll to Privacy & data.
- Select Delete my account & data.
- Type DELETE MY ACCOUNT and confirm.
What is deleted
Your login identity, Roqivo profile, workspace memberships, notification preferences/logs, invitations addressed to your account email, and user-linked activity records are removed. Workspaces that you own are permanently deleted together with their workspace data, including customers, products, enquiries, quotations, orders, follow-ups, templates, settings and subscription records stored in Roqivo.
Shared workspaces
If you were only a member of a workspace owned by somebody else, the shared business records remain available to that workspace. Your membership and personal account references are removed, and creator/assignee links that reference your deleted account are cleared by the database.
Before deleting
Deletion is permanent and cannot be undone. Export anything you need first. Deleting an owner account also deletes the workspaces owned by that account and removes access for their members. Deleted data is removed from Roqivo’s live application database; infrastructure providers may retain encrypted disaster-recovery backups for their normal limited backup-retention period, during which those backups are not used as an active account or restored except for disaster recovery.
Cannot access your account?
Email businessroqivo@gmail.com with the email address used for Roqivo and request account/data deletion. We may need to verify that the request belongs to the account holder before acting on it.